Dshaunda and Sparkle need to teach a class on Customer Service! I came in to rent a storage that turned out to be the wrong size. They turned a bad situation into a wonderful one by being helpful, personable, and outstanding! They gave me the level of service I deserved as a customer and that is not easy to find anymore. I will only use Public Storage for my storage needs in the future because of these two ladies. Give them a raise!!!!
Update: Raised rent over 10% of what I was paying in the first five months and now they are changing the access hours to access your unit to 6pm M-F and 5pm Sat & Sun. Horrible company. I'll never be able to reach my unit in traffic on a weekday ever again.
The staff and customer service rep over the phone were very unprofessional. Cheap prices, but ran by ghetto people. Plus, not 24/7 access. I would recommend somewhere else.
The staff Dshaunda and Tanji were exceptionally amazing. From start to finish, every detail of leasing a unit was professional and friendly. They were very polite and made the experience delightful. I recommend this location for anyone looking for a great service, excellent location and a warm atmosphere. K Danielle
Great price and friendly staff. I wasn't all that impressed, but I've experienced worst. I would not recommend, however. When I needed assistance with a refund, the associate did not handle properly and just passed the buck to customer service. I did not feel like my business was appreciated.
Easy move in. The property manager was very friendly. This locations security system certainly appears to be a step above the rest, security lights are running 24/7 and the cameras are monitored by an outside security company while away. I was very pleased.
Public Storage is a US Storage based in Tucker, Georgia. Public Storage is located at 1750 Montreal Cir, Tucker, GA 30084, USA.
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